Last updated: October 4, 2026
We want you to be confident in your purchase.
Cycle Pass
If the Cycle Pass isn’t right for you, email support@crnacompass.com within 14 days of purchase for a full refund. No forms, no hoops.
Monthly plan
You can cancel any time from your account and keep access until the end of the period you paid for. We don’t offer partial refunds for unused time on monthly plans. If you were charged for a renewal you didn’t intend, email us within 7 days and we’ll make it right.
How refunds are paid
Refunds go back to the original payment method. Depending on your bank, it can take 5 to 10 business days to appear. When a refund is issued, paid access ends.
Questions
Email support@crnacompass.com and we’ll help.